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Customer Service & Common Customer Questions

Shop Easy with BudgetLockers Customer Support
Need help? Have questions about a product or need more information before placing an order? At BudgetLockers.com our mission is to make your shopping experience easy. That's why we provide you with all the information you need before placing your order. Use the helpful customer service links highlighting answers to common questions located to the left side of the screen to find exactly the answers you need. Or, if it's more convenient for you, feel free to call our knowledgeable customer service team at (866) 541-7695 any time between Mon-Fri 8-9, Sat & Sun 9-6 EST or email us.

Or browse the answers to our most common Help questions:

Why Shop with BudgetLockers.com?

Below are four of the main reasons we are confident you will become a lifelong shopper at BudgetLockers.com:

  1. Selection - We have the large selection. Can't find what you want? Call or email us.
  2. Low Prices - We comb the web to make sure our prices are the lowest anywhere. If you see an item for less, email us. We can get you a better deal almost every time. We are proud to help you save money on the products you want.
  3. Service - Whether you are thinking about buying or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or email away. We're here to serve your needs. Give us a call!
  4. Quality - We sell merchandise from the top manufacturers in the world. We stand behind the quality of the products we sell and will replace any item that you receive that is not 100% as described.

 

Our Satisfaction Guarantee

If you are not satisfied with something, please request an RGA from our customer care team via our Return Form. Shipping and handling cannot be reimbursed, so please be aware that if you are purchasing a product that has 'Free Shipping' our actual shipping costs will be deducted from your return refund. Additionally, some of our items carry a restocking fee which may be deducted from your return. Please see our return policy for more information. For instructions on how to go about returning an item, please see "Returning An Item Or Order"

Industry Associations

Nextag
We've been recognized by Nextag as being a trusted merchant who actively solicits consumer feedback to make sure that we're providing the highest level of service.

Become.com
We have been recognized by Become.com as a merchant who provides a positive e-commerce experience for users and is actively engaged in providing the highest level of customer service.

Yahoo.com
We have been a proud member of Yahoo Stores for 4 years.